Privacy Policy

Introduction

Tri-Pillar Realty & Mortgage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mortgage and real estate services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as mortgage pre-qualification forms, loan applications, or property inquiries. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.

Financial Information

As a mortgage broker, we may collect financial information necessary to process your loan application, including but not limited to: income information, employment history, credit history, bank account information, tax returns, and other financial documentation required by lenders.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process mortgage applications and loan requests
• Facilitate real estate transactions
• Create and manage your account
• Email you regarding your account or loan application status
• Fulfill and manage purchases, orders, payments, and other transactions
• Generate a personal profile about you to make future visits to the Site more personalized
• Increase the efficiency and operation of the Site
• Monitor and analyze usage and trends to improve your experience with the Site
• Notify you of updates to the Site
• Offer new products, services, and/or recommendations to you
• Perform other business activities as needed
• Comply with legal and regulatory requirements

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. In the mortgage industry, this includes sharing information with lenders, credit bureaus, title companies, appraisers, and other parties necessary to process your loan application.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions related to real estate and mortgage services.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

GLBA Compliance

As a mortgage broker, we comply with the Gramm-Leach-Bliley Act (GLBA), which requires financial institutions to explain their information-sharing practices to their customers and to safeguard sensitive data. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Do Not Track

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: